FAQ
How do I place an order?
Order on your mobile, tablet or PC at thewardrobeoutlet.com, 24 hours a day, 365 days a year. We currently accept payments from: PayPal, Visa, Visa Debit and MasterCard credit and debit cards. Just select your preferred method at the payment stage.
Why Can't I apply a discount code?
When shopping on our mobile app we offer a 10% discount code, however this cannot be used in conjunction with any other discount codes and bundle offers.
Does your site have secure payments?
Absolutely, we accept most major credit/debit cards and Paypal. We take your security very seriously, and we’ve invested in a totally secure and safe website for you to shop. If you have any questions about the online security of The Wardrobe Outlet please email thewardrobeoutlet@gmail.com. Or, please feel free to visit our privacy policy for more information.
Received the wrong item?
If you've received the correct number of items, but one isn't what you ordered - please let us know within 48 hours what should have been received instead. You'll then need to return the wrong item letting us know if you'd like the correct item sent to you or receive a refund using your returns paperwork. As soon as we receive this we'll get the correct item sent out or your refund actioned.
Missing A item from your order?
If you're missing an item from your order let us know within 48 hours. You'll be offered to have the missing item sent to you separately or to receive a refund. A missing item will be sent on our Delivery service where possible.
